Posted on Wednesday, April 14th, 2010 at 1:14 pm
Dave West, analyst for Forrester Research, said that ALM software is being extended to address more complex problems and to merge operations within the software lifecycle. Companies, he said, are demanding “better integration between the process of software and the product lifecycle.” He singled out examples like integration into service decks, including operations and support, and into CRM as indicative of a trend toward ALM being part of more complete and complex lifecycles.
