Posted on Friday, June 4th, 2010 at 2:41 pm
Gartner offers five key predictions for social software:
-By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users.
-By 2012, over 50 percent of enterprises will use activity streams that include microblogging, but stand-alone enterprise microblogging will have less than 5 percent penetration.
-Through 2012, over 70 percent of IT-dominated social media initiatives will fail.
-Within five years, 70 percent of collaboration and communications applications designed on PCs will be modeled after user experience lessons from smartphone collaboration applications.
-Through 2015, only 25 percent of enterprises will routinely utilize social network analysis to improve performance and productivity.
