Posted on Tuesday, November 15th, 2005 at 6:54 am
This Manufacturing Insights update summarizes the findings from an analysis of the efficiency of repair operations in automotive and aerospace, focusing on no-fault-found (NFF) and first-time-fix (FTF) rates as key performance indicators. It describes the causes for subpar performance and proposes a lean service strategy to improve maintenance efficacy and reduce variability, specifically in NFF and FTF rates.
