Posted on Monday, March 23rd, 2009 at 1:16 pm
How Companies Are Making Unified Communications Pay Off
InformationWeek
In just a few years, unified communications will be deeply embedded into business activity, and companies will deploy UC that takes advantage of high-speed wireless, standardized video, and location-based services, predicts Forrester analyst Henry Dewing. But for now, 57% of companies haven’t gotten past the pilot stage with UC. Eighty-six percent say they can make a good business case for UC, but there’s some serious waffling going on: 55% admit there’s “confusion about the value of UC” for their companies.
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