Posted on Tuesday, June 29th, 2010 at 9:54 am
Until recently, IT professionals have been stuck with a fairly tedious job description. They’ve maintained cumbersome servers, implemented software upgrades and doled out hefty user manuals to employees. They’ve been bogged down by what author Geoffrey Moore calls “contextual” applications in business, such as e-mail, storage, back-up and CRM. These functions don’t make a business more competitive than the next, but they’re all absolutely necessary.
So what happens to the role of the IT department when a large percentage of contextual functions can be outsourced to cloud vendors, without the need for onsite infrastructure? A growing number of IT professionals are questioning why they should deal with problems that have now been solved by other organizations.
