Posted on Friday, February 26th, 2010 at 3:05 pm
In general, communications technologies continue their gradual drift to the unified communications (UC) ideal. “Over the past few years,” says Bower, “UC has evolved from a concept into a true communications-management platform.” The time is upon us when we’ll no longer have a disparate group of technologies such as VoIP, videoconferencing, instant messaging (IM), and email, but rather single UC platforms incorporating everything.
