Posted on Tuesday, June 29th, 2010 at 10:09 am
Actions reveal more than words, we know, and companies are watching carefully, using business intelligence and analytics tools to figure out what’s happening in their markets. But it isn’t just what makes a consumer buy a product or respond to an e-mail promotion that companies want to understand. They’re also putting business operations-where efficiency can make the difference between profit and loss-under the microscope.

